Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide exceptional service and claims assistance in a remote setting.

Key Responsibilities

• Act as a liaison to resolve customer issues and ensure contractor compliance with established standards
• Manage incoming and outgoing communications, including phone calls and emails, in a timely manner
• Train contractors and adjusters on products and provide technical support as needed

Required Qualifications

• High school diploma required
• Two years of customer service experience
• Basic computer skills, including proficiency in Microsoft Word, Excel, and Outlook
• Ability to work both independently and as part of a team
• Self-motivated with the ability to prioritize tasks effectively