Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide exceptional service and claims assistance.

Key Responsibilities

• Act as a liaison to resolve customer issues and ensure contractor compliance with best practices
• Handle incoming and outgoing communications and assist with technical troubleshooting
• Train contractors and adjusters on products and assist with catastrophe events as needed

Required Qualifications

• High school diploma required
• Two years of customer service experience
• Basic computer skills, including proficiency in Microsoft Word, Excel, and Outlook
• Ability to work both independently and as part of a team
• Self-motivated with strong prioritization skills