Customer Support Representative II

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 29, 2025

Job Summary

A company is looking for a Customer Support Representative II - HCM.

Key Responsibilities
  • Maintain outstanding client retention through exceptional service
  • Handle a high volume of support calls and emails with accurate and timely responses
  • Mentor less experienced CSR team members and engage in project teams for continuous improvement
Required Qualifications
  • 2+ years in Customer Support
  • Regularly exceeds standard KPI performance
  • Empathy and patience
  • Problem-solving abilities
  • Team collaboration skills

COMPLETE JOB DESCRIPTION

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