Customer Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Sun, Dec 28, 2025

This job expires in: 30 days

Job Category: Customer Service

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

Answer inbound customer support calls and provide product troubleshooting and support
Respond to customer inquiries via email, phone, and support ticketing system in a timely manner
Educate customers on how to use Mycase/LawPay/CPACharge products and document issues

Required Qualifications

Bachelor's degree
2+ years of experience in a customer support role
Knowledge of Windows, PowerPoint, Word, Excel, or similar programs
Experience leveraging AI tools and technologies to improve workflows
Must be able to answer inbound support calls daily

COMPLETE JOB DESCRIPTION

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Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

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