Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to join their Norwegian Customer Support team on a fixed contract for 1 year.

Key Responsibilities

• Providing responsive and helpful support to resolve customer issues and enhance user satisfaction
• Analyzing user interactions and feedback to identify opportunities for system improvements
• Responding to customer inquiries via phone, email, and messaging systems

Required Qualifications

• Strong Norwegian and English skills; knowledge of other Scandinavian languages is a plus
• Experience in similar roles is advantageous but not required
• Service-oriented with a positive attitude and a proactive approach
• Ability to work independently with strong time management and organizational skills
• Technical flair and comfort in a digital context