Customer Support Specialist

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 6 days

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:
  • Provide best-in-class customer support via email, phone, and chat
  • Diagnose and solve customer problems, escalating when necessary
  • Troubleshoot software and network issues using various tools

Required Qualifications:
  • Customer-centric mindset and problem-solving skills
  • Ability to explain complex problems in simple terms
  • Knowledge of modern web technologies and troubleshooting web technology
  • Experience with RESTful APIs and web development tools
  • Minimum 2 years experience in a similar customer support role

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