Customer Support Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Apr 03, 2024

Job Summary

A company is looking for a Customer Service & Customer Support Operations team member.

Key Responsibilities:
  • Provide excellent customer support via phone, email, and chat
  • Assist with onboarding new users to client platforms
  • Resolve customer issues in a non-scripted style, aiming for swift resolution

Required Qualifications:
  • Dedicated and dependable work ethic
  • Computer skills, including CRM system experience
  • Fluency in oral and written English; second language is a plus
  • Proactive communication with management regarding time away from work and attendance
  • Quiet, distraction-free workspace with strong Internet connection

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