Customer Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sun, Apr 07, 2024

Job Summary

A company is looking for a Customer Experience Product Support Specialist.

Key Responsibilities:
  • Provide live support to dental practices using intraoral scanner and coaching on best practices
  • Serve as a product expert for client-facing hardware, specifically 3D scanning devices
  • Assist in troubleshooting hardware and software for Windows 10 PCs and peripherals

Required Qualifications:
  • 0-2 years of professional or internship work in relevant environments
  • 0-2 years experience working in a dental practice or lab
  • Experience with Windows 10 & Google Suite
  • Fluency in a second language is a bonus
  • Certifications in CompTIA A+ and/or Microsoft Technologies are a plus

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