Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:

• Perform application administration functions/analysis and address security and performance issues
• Provide daily operations support for ongoing release efforts
• Support Front-end Applications and troubleshoot system problems

Required Qualifications:

• Experience with Zendesk, TeamSupport, or any call tracking tool
• Ability to work with various teams for issue resolution
• Proficiency with Microsoft Office / Google Office, particularly Excel & Sheet
• Detail orientation and analytical mindset
• Team contribution skills and a desire to teach others