Customer Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, May 06, 2024

Job Category: Customer Service

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:

Provide high level support via Phone, Chat, & Email
Identify and resolve client issues/concerns
Communicate customer issues/requests to development team

Required Qualifications:

2+ years customer support experience
2+ years SaaS environment experience
Knowledge in the legal industry advantageous
Knowledge with SalesForce, Intercom, JIRA, G Suite

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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