Customer Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Sat, Jun 01, 2024

Job Category: Customer Service

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist (L2 Team).

Key Responsibilities:

Handle escalated customer issues across various categories
Proactively resolve disputes on payment channels
Collaborate with internal teams to address customer concerns and improve service offerings

Required Qualifications:

2-5 years of experience in technical support or customer service roles
Experience with Zendesk or similar customer support platforms preferred
Familiarity with payment processing platforms such as PayPal, Stripe, and Braintree
Strong organizational and multitasking abilities
Ability to work independently as well as part of a team

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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