Customer Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Apr 21, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist to join their Customer Service team in a remote capacity.

Key Responsibilities

Troubleshoot support issues of a proprietary case management system
Assist customers in updating and maintaining their systems, including add-on products
Participate in daily scrums and weekly support triages

Required Qualifications and Education

High school diploma or GED required
1+ years of recent customer support experience in a software setting
1+ years' experience in technical support with strong troubleshooting skills
Skilled in relational database management systems (RDBMS) and Microsoft SQL Server
Legally authorized to work in the US

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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