Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist who will manage client and creator relationships while ensuring smooth business operations.

Key Responsibilities

• Build and nurture strong, long-term relationships with brand partners and agencies
• Lead the onboarding of new clients and provide ongoing support
• Act as the main point of contact for clients and creators, ensuring timely delivery of video orders

Required Qualifications

• 2-3 years experience in online customer support or business operations, preferably with international clients
• Experience with platforms like Intercom or Bubble is advantageous
• Access to a computer and a webcam for virtual meetings