Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide exceptional support to customers.

Key Responsibilities

• Provide prompt, high-quality support for customer inquiries via phone or Zendesk
• Guide customers through product features and functions while addressing their questions and concerns
• Collaborate with team members to ensure adherence to company policies and effective resolution of customer issues

Required Qualifications

• A minimum of 2 years of experience in a customer experience position
• Proficiency in Microsoft Office and Zendesk preferred
• Experience with accounting and/or property management terminology preferred
• Must be eligible to work in the US without sponsorship