Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support representative.

Key Responsibilities

• Process medical record requests by handling calls from patients, insurance companies, and attorneys
• Document information across multiple platforms using two computer monitors
• Work efficiently in a high-volume production environment

Required Qualifications, Training, and Education

• Proficient in Microsoft Office, including Word and Excel
• Ability to work full-time hours, specifically Sun-Wed from 9:30 pm to 8:30 am EST
• Comfortable with remote work and call center operations
• Entry-level position; no specific prior experience required
• Must be able to meet health screening and vaccination requirements as needed