Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support representative.

Key Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys
• Document information in multiple platforms using two computer monitors
• Work in a high-volume production environment

Required Qualifications

• Comfortable with Microsoft Office, including Word and Excel
• Ability to work full-time hours from Saturday to Wednesday, 11am to 7:30pm EST
• Experience in a call center or similar customer support role is preferred
• Must be able to adapt to a remote work environment
• Compliance with health screening and vaccination requirements may be necessary