Customer Support Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Wed, May 28, 2025

Job Category: Insurance

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist - Policy.

Key Responsibilities

Provide responsive technical support to first responder clients via phone, email, and chat
Document and categorize support tickets while monitoring feedback for collaboration
Manage software incident management and troubleshoot platform issues

Required Qualifications

2 years of experience in software or SaaS technical support or related customer support field
Minimum of one year of Salesforce experience
GED/High School Diploma
Desire to grow within the company
Good job stability

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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