Customer Support Specialist

Job Summary

A company is looking for a Remote Customer Support and Vetting Specialist.

Key Responsibilities

• Provide high-level customer support through various channels and troubleshoot issues
• Manage new member applications and account setups while maintaining a quality membership base
• Analyze data to identify trends and implement process improvements

Required Qualifications

• 1-2 years of experience in a technology-first environment
• Proficient Excel skills preferred
• Experience in membership qualification is a plus
• Bachelor's Degree preferred
• A&D industry experience is a plus