Customer Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Aug 01, 2025

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities
  • Respond to customer product inquiries via telephone or written formats
  • Resolve customer concerns related to installation, operation, and product compatibility
  • Troubleshoot issues with equipment or software and recommend corrective actions
Required Qualifications
  • High level of judgment and exceptional analytical ability
  • Experience with documentation and quality assurance processes
  • Knowledge of PC configuration and installation
  • Successful customer service experience in a call-center setting
  • Associates or Bachelor's degree in Computer Science or related field preferred

COMPLETE JOB DESCRIPTION

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