Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support professional.

Key Responsibilities

• Process medical record requests by handling calls from patients, insurance companies, and attorneys
• Document information across multiple platforms using two computer monitors
• Work efficiently in a high-volume production environment

Required Qualifications and Education

• Experience in a call center or customer support role
• Proficiency in Microsoft Office, including Word and Excel
• Ability to work full-time, Monday to Friday, from 8am to 4:30pm CST
• Comfortable using company-provided equipment, including computers and virtual phones
• Willingness to comply with health screening and vaccination requirements