Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support.

Key Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys
• Document information in multiple platforms using two computer monitors
• Work in a high-volume production environment, maintaining productivity and efficiency

Required Qualifications

• Proficient in Microsoft Office, including Word and Excel
• Ability to work full-time, Monday to Friday, from 8 am to 4:30 pm EST
• Comfortable with remote work and call center operations
• Experience in processing medical records or similar tasks is preferred
• Must be eligible to meet health screening and vaccination requirements