Customer Support Specialist

Location: Remote

Compensation: Salary

Reviewed: Tue, Jan 06, 2026

This job expires in: 28 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

Responding to and troubleshooting customer support issues across platforms (web, iOS, Android)
Identifying trends, bugs, and escalating priority issues with the team
Championing feature requests to the Product team and assisting with QA testing

Required Qualifications

2-4 years of experience in a customer support role in software
Desire to enhance customer experience
Experience collaborating with Product, Engineering, and Marketing teams
Natural curiosity and willingness to learn
Comfortable using AI tools to enhance work

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