Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

• Effectively handle inquiries and requests from corporate and professional traders
• Continuously upgrade skill sets and demonstrate ownership of outstanding customer service
• Contribute to a positive customer support culture through active participation

Required Qualifications

• Experience and interest in Finance, Mathematics, or Statistics
• Good understanding of trading and derivatives markets
• Strong analytical ability
• Experience in customer relations and handling requests
• Familiarity with Office Suites, especially Excel