Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

• Provide superior customer service and manage incoming customer calls
• Accurately enter orders and handle customer inquiries using multiple software systems
• Investigate customer issues and communicate potential sales opportunities to appropriate teams

Required Qualifications

• High school diploma required; associate's degree in business or veterinary field preferred
• Minimum of 2 years' experience in a call center environment preferred
• Working knowledge of veterinary medical information technology and clinical diagnostics preferred