Customer Support Specialist

Job Summary

A company is looking for a Medical Billing Customer Support Specialist for a remote position.

Key Responsibilities

• Conduct patient satisfaction calls and resolve concerns as a patient advocate
• Coordinate order fulfillment and ensure timely service delivery
• Verify insurance eligibility and manage new order intake with accurate documentation

Required Qualifications

• High school diploma or GED equivalent, required
• Experience with medical equipment, preferred
• Experience in healthcare administration, patient intake, or insurance verification, preferred
• One year of related work experience, preferred
• Medical terminology knowledge, preferred