Customer Support Specialist

Job Summary

A company is looking for a Specialist in Customer Support.

Key Responsibilities

• Answer incoming calls and emails from customers, providing assistance with product inquiries and order placements
• Create sales orders and quotes while adhering to sales policies and best practices
• Collaborate with internal teams to support customer needs and assist teammates with various tasks

Required Qualifications

• 1-2 years of experience in customer service, phone center, or order entry roles
• Proficiency in MS Office applications; experience with CRM and ERP systems preferred
• Ability to learn new technology and adapt to changes quickly
• Extremely organized and detail-oriented
• BA/BS degree preferred but not mandatory