Customer Support Specialist

Job Summary

A company is looking for a Support Specialist.

Key Responsibilities

• Resolve customer inquiries via email, phone, and chat using AI-powered tools
• Compose personalized responses and triage incoming requests while identifying trends
• Document bugs for Engineering and contribute to team goals through collaboration

Required Qualifications

• Located within the greater Salt Lake City, UT area
• Must be able to start on July 13th, 2026
• Passionate about customer support and its impact on team success
• Comfortable using AI tools in a customer support environment
• Bonus: Bachelor's degree and prior experience in a customer-facing role