Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to join their team in Spain.

Key Responsibilities

• Handle orders for a defined customer portfolio within the GDSN data pool/retailer portal
• Document and archive customer orders in the ticketing system
• Maintain customer master data in the CRM system and manage individual customer communication

Required Qualifications

• Completed commercial apprenticeship, degree, or relevant commercial background
• Experience working with GDSN systems for data maintenance
• Understanding of and interest in technical processes
• Prior experience in customer service or customer-oriented work is ideal
• Fluent in German and good knowledge of English