Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide remote customer service and order management.

Key Responsibilities

• Provide accurate and courteous customer service regarding pricing, order details, and service availability
• Enter customer orders and manage shipping details to ensure timely transport of products
• Prepare service proposals and assist in continuous improvement of processes and procedures

Required Qualifications

• Associate's or Bachelor's degree from an accredited institution, or High School Diploma/GED with two years of customer service experience
• Must be legally authorized to work in the United States without company sponsorship
• Experience utilizing SalesForce and/or SAP is preferred