Customer Support Specialist

Job Summary

Dedicated to enhancing customer satisfaction, the part-time Customer Support Specialist will monitor and respond to incoming customer inquiries via phone, email, and web chat while assisting with orders in a professional manner.

Key responsibilities

• Field incoming customer communications and assist with order placements
• Collaborate with internal departments to ensure customer satisfaction
• Manage multiple tasks efficiently in a fast-paced environment

Required qualifications

• Previous customer service experience is essential
• Strong computer skills, particularly in a Mac environment
• Upbeat personality with a proactive work ethic
• Organizational skills and the ability to work accurately under pressure
• College degree preferred but not required