Customer Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, May 31, 2023

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company in the customer service industry is looking for a Customer Support Specialist.

Position Responsibilities

Communicate with customers via chat, from initial inquiry to resolution
Resolve technical issues related to SaaS, web browsers, and various hardware devices
Provide effective and empathetic support across the platform

Requirements

2 years' experience in client-facing support role
Demonstrated technical skills in troubleshooting software and hardware
Ability to work collaboratively and is team-oriented
Familiarity with case tracking and customer relationship management software
Willingness to learn new software features and particulars

COMPLETE JOB DESCRIPTION

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Job is Expired

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