Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Thu, Jun 01, 2023

Job Summary

A company in the Customer Service industry is looking for a Customer Support Specialist.

Position Responsibilities
  • Assist customers via inbound phone calls, emails, and online chats
  • Provide delightful customer service through casual, unscripted conversations
  • Provide customer feedback and data to internal teams across the company
Qualifications, Training and Education
  • 2+ years of previous contact center experience with a track record of success handling online chats and email
  • Writes in a clear and concise manner
  • Functional knowledge of computers and can perform basic troubleshooting to resolve minor computer issues
  • Has ongoing access to a quiet workspace to conduct professional business
  • Has a reliable broadband internet connection (minimum 3 MB upload, 18 MB download required) with ethernet connection capability

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