Customer Support Specialist

Job Summary

A company in the Creative Services industry is looking for a Customer Support Specialist.

Position Responsibilities:

• Respond to, manage, and organize customer inquiries from various sources
• Actively use the company product to gain product expertise
• Collect user feedback and share trends with the product team

Qualifications:

• A passion for providing exceptional customer service
• The desire to become a company product expert
• Excellent written and verbal communication skills
• The ability to work efficiently without close supervision
• A flexible work schedule that allows you to work evenings, weekends, and holidays as needed