Customer Support Specialist

Job is Expired

Location: Nationwide

Compensation: Salary

Reviewed: Tue, Aug 29, 2023

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:

Provide outstanding support to customers through various channels
Troubleshoot technical issues and escalate bugs to internal teams
Educate customers on the functionality and use of the company's products

Required Qualifications:

1-3 years of experience supporting a software product, preferably SaaS Healthcare
Excellent troubleshooting and problem-solving skills
Experience managing cases throughout the entire support lifecycle
Experience with Zendesk, JIRA, and Confluence
Ability to work in a hyper-growth environment with shifting priorities

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...