Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:

• Provide exceptional customer support through various channels
• Troubleshoot and resolve technical issues for customers
• Serve as a product expert and assist customers with product usage

Required Qualifications:

• Previous experience in customer service, preferably in the hospitality or retail industries
• Strong problem-solving skills and ability to think critically under pressure
• Technical aptitude and ability to grasp complex software concepts
• Ability to work independently and as part of a team
• Detail-oriented with excellent organizational and time management abilities