Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Sep 18, 2023
This job expires in: 26 days
Job Summary
A company is looking for a Customer Support Specialist.
Key Responsibilities:
- Investigate and resolve complex customer issues in a timely and efficient manner
- Collaborate with cross-functional teams to address customer needs and provide timely solutions
- Gather customer feedback to identify trends and provide insights to improve the overall customer experience
Required Qualifications:
- 3+ years experience in Customer Support
- 1+ years experience with Payer Enrollment, Licensing, or Credentialing
- Proficient in using GSuites tools including GSheets, GDocs, and GMail
- Able to communicate well with a wide variety of internal and external contacts at all levels of the organization
- Must be able to work collaboratively in a team-oriented environment and foster good working relationships
