Customer Support Specialist (Japanese)

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, Jan 13, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent, Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Specialist (Japanese - Keigo Speaker).

Key Responsibilities

Provide professional and empathetic responses to customer support tickets via email and phone
Master the product and stay updated with the latest support policies
Troubleshoot technical issues and offer solutions or workarounds

Required Qualifications

1+ years of experience in customer support for Japanese businesses
Knowledge and experience in using Honorific Japanese (Keigo)
Proactive attitude and willingness to take initiative
Strong technical proficiency with web, computers, and smartphones
Flexibility with schedules and days off

COMPLETE JOB DESCRIPTION

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