Customer Support Specialist Remote

Location: Remote

Compensation: Hourly

Staff Reviewed: Thu, Apr 25, 2024

This job expires in: 10 days

Job Category: Customer Service

Weekly Hours: Full Time

Education Level: Bachelors

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities:

Resolve customer inquiries in a timely fashion and within SLAs
Work with internal and external teams to troubleshoot customer issues
Contribute to continuous improvement of business systems and processes

Required Qualifications:

High School Diploma required
Actively pursuing or bachelor's degree Preferred
Ecommerce experience preferred
Experience in Customer Service
Preferred experience with Zendesk, and Hubspot (or similar CRM)

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