Customer Support Team Lead
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, May 12, 2025
Job Summary
A company is looking for a Customer Support & Onboarding Team Lead.
Key Responsibilities
- Oversee and manage a team of customer support and onboarding representatives
- Handle escalated customer complaints and issues
- Collaborate with other departments to ensure a consistent and high-quality customer experience
Required Qualifications
- 3-5 years previous customer-facing experience
- 2 years of leadership experience
- Experience with Salesforce Service Cloud is preferred
- Previous experience in a SaaS environment
- Experience working with healthcare practice management or payment processing solutions is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired