Customer Support Team Lead

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 15, 2025

Job Summary

A company is looking for a Customer Support Team Lead.

Key Responsibilities
  • Act as the technical expert, providing guidance and support to team members
  • Identify and remove blockers to enhance team productivity
  • Monitor and manage team assignments based on organizational goals
Required Qualifications
  • Bachelor's degree or equivalent work experience required
  • Minimum 3 years' experience in Customer Support or a similar role
  • Proven track record in a support role focused on prioritizing work and providing solutions
  • Experience in adapting to technology and implementing solutions quickly
  • Ability to explain technical solutions to a non-technical audience

COMPLETE JOB DESCRIPTION

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