Customer Support Team Lead

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Feb 11, 2026

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Team Lead.

Key Responsibilities

Oversee daily operations of the Customer Support team
Provide support and guidance to team members
Conduct one-on-one coaching sessions to enhance agent performance and skills

Required Qualifications

Proven experience in customer support or team management
Proficiency with Zendesk, Shipstation, or similar platforms
Ability to analyze data and identify trends for process improvement
Excellent English skills (B2-C1)
Strong leadership skills

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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