Customer Support Team Leader

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Wed, Apr 23, 2025

Job Summary

A company is looking for a Team Leader, Customer Support.

Key Responsibilities
  • Provide resources and guidance for customers on product usage
  • Utilize online chat to support customer inquiries regarding the app and accounts
  • Lead and mentor team members in customer support and career development


Required Qualifications
  • At least 3 years of experience in a customer service or relevant role
  • Experience in a B2C technology company (preferred)
  • Experience in a leadership role (preferred)
  • Experience with design processes and implementation for technology products (preferred)

COMPLETE JOB DESCRIPTION

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