Customer Support Technician

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, May 13, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer, 100% Virtual Company

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for a Customer Support Technician.

Key Responsibilities:

Supporting customer happiness and retention by collaborating with various teams
Responding to support tickets, identifying issues, and providing solutions
Creating knowledge base articles, making video recordings, and handling customer objections

Required Qualifications:

Strong desire to learn and succeed in supporting cannabis operations
Prior experience in technical support with direct customer interaction
Experience with CRM systems, SaaS support, and ticketing solutions
Hands-on experience in managing customer issues with enterprise software
Proven ability to propose solutions and leverage tools effectively

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH

Get Started SIGN UP WITH Facebook SIGN UP WITH Google