Customer Support Technician

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, May 13, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Customer Support Technician.

Key Responsibilities:
  • Supporting customer happiness and retention by collaborating with various teams
  • Responding to support tickets, identifying issues, and providing solutions
  • Creating knowledge base articles, making video recordings, and handling customer objections
Required Qualifications:
  • Strong desire to learn and succeed in supporting cannabis operations
  • Prior experience in technical support with direct customer interaction
  • Experience with CRM systems, SaaS support, and ticketing solutions
  • Hands-on experience in managing customer issues with enterprise software
  • Proven ability to propose solutions and leverage tools effectively

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH