Customer Support Technician
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, May 09, 2025
This job expires in: 27 days
Job Summary
A company is looking for an Associate Customer Support Technician.
Key Responsibilities
- Answer customer inquiries via phone, email, or chat regarding software applications
- Triage and troubleshoot customer problems to document their nature
- Provide professional customer service and escalate unresolved issues as needed
Required Qualifications
- 1+ years of customer service experience
- Experience working with technology and Microsoft applications
- Ability to multitask and prioritize customer needs
- Experience in a real-time customer support center is preferred
- Understanding of web applications using supported browsers
COMPLETE JOB DESCRIPTION
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Company Overview
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