Customer Support Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 09, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for an Associate Customer Support Technician.

Key Responsibilities

Answer customer inquiries via phone, email, or chat regarding software applications
Triage and troubleshoot customer problems to document their nature
Provide professional customer service and escalate unresolved issues as needed

Required Qualifications

1+ years of customer service experience
Experience working with technology and Microsoft applications
Ability to multitask and prioritize customer needs
Experience in a real-time customer support center is preferred
Understanding of web applications using supported browsers

COMPLETE JOB DESCRIPTION

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