Customer Support Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 19, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for an Associate Customer Support Technician.

Key Responsibilities

Answer real-time customer inquiries regarding software applications via phone, email, or chat
Triage and troubleshoot customer problems, documenting the nature of issues
Provide professional customer service and escalate unresolved issues as necessary

Required Qualifications

1+ years of customer service experience
Experience working with technology and Microsoft applications
Ability to multitask and organize workload effectively
Experience in a real-time customer support center is preferred
Understanding of web applications using supported browsers

COMPLETE JOB DESCRIPTION

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