Customer Support Trainer

Job Summary

A company is looking for a Customer Support Trainer responsible for training new hires and maintaining training materials.

Key Responsibilities

• Deliver formal training for new hires on support tools and processes
• Build and maintain training materials for various support teams
• Perform administrative tasks related to the CET program

Required Qualifications

• Available to work regular hours with some flexibility
• Extensive knowledge of Canvas
• Minimum of 6 months of Canvas L1 Support experience (preferred)
• Organizational and time management abilities
• Ability to digest feedback and improve from it