Customer Tech Support Representative

Job Summary

A company is looking for a Customer Tech Solution Representative.

Key Responsibilities

• Provide first-class customer service and technical support via phone and email
• Develop technical solutions for customers regarding e-titles and digital products
• Collaborate with team members to improve processes and share knowledge

Required Qualifications

• Bachelor's degree or equivalent professional work experience required
• 2-4 years of work experience focused on writing and customer communications preferred
• Proficiency in modern computer technology and multiple systems
• Knowledge of customer service principles and applications is helpful
• Membership in The Mother Church is required