Customer Training Manager

Job Summary

A company is looking for a Customer Training Manager to contribute to their Customer Success team.

Key Responsibilities:

• Develop, manage, and deliver customer training programs to enhance service for new and existing customers
• Collaborate with various teams to create training content and requirements
• Measure the impact of training programs and maintain the relevance of training content

Required Qualifications:

• A minimum of 5 years of experience in instructional design and customer training
• Proven ability to collaborate effectively across teams
• Demonstrated project management skills with the ability to handle multiple projects
• Experience in creating engaging video content for training purposes
• Exceptional presentation skills tailored to diverse audiences