Customer Training Specialist

Job Summary

A company is looking for a Customer Training Specialist to deliver training and support for their software products.

Key Responsibilities:

• Deliver formal training classes remotely on the Home Health & Hospice product line
• Mentor new training staff and manage customer escalations
• Collaborate with other departments to improve training strategies and processes

Required Qualifications and Experience:

• 2+ years of experience in training adult users on software applications
• Knowledge of software implementations and system workflows
• Ability to work with diverse skill levels of adult learners
• Bachelor's degree in education, technology, or a related field preferred
• Proficient in MS Office Tools and experience with Smartsheets, Salesforce, and Financial Force is a bonus