Customs Broker Licensed Manager

Job Summary

A company is looking for a Brokerage Customer Experience Manager (Remote).

Key Responsibilities

• Lead a team managing relationships for approximately 750 brokerage accounts
• Ensure team organization, support, training, and guidance in customer management and issue resolution
• Directly manage a small book of customers and support organizational growth initiatives

Required Qualifications, Training, and Education

• Customer Management Experience (issue resolution, meeting coordination)
• Proficient in Microsoft Office software (Word, PowerPoint, Excel, Access)
• Strong knowledge of local customs regulations
• Customs Broker License
• Bachelor's degree